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Special Beauty Plus

+1 870-394-4659
311 E Broadway Blvd, West Memphis, AR 72301 United States of America
Open Today: 08:30 AM - 08:00 PM

Amenities

Service options
  • In-store shopping
Health & safety
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Quick visit

Best PlaceJuice Reviews

The son of the owner was in the shop today. He was very short and rude. When asked specific questions he gave very smart remarks or acted as if he didn’t want to be bothered. Just takes me one time and I’m done. I won’t be giving my money to pay their bills and keep them in a home if they can’t be nice to customers that keeps their business going.
Great prices, friendly and professional staff. My daughters and I love this store.
One of my granddaughter favorite places to shop.
I just bought a wig that was on sale for $149 and I was charged at first $165 and then $163, but according to my calculation 6.50% sales tax is $158. So I don't know why you people are over charging your customers. I know how to count very because I work at a bank, and I do know that $14 sales tax on a item is not right. PLEASE STOP OVER CHARGING YOUR CUSTOMERS.
Friendly service. I am a licensed cosmetologist. I've known the owners for years, and they truly care about their customers' cosmetic needs. They are willing to place orders for specific items if they don't have them in their store. They'll FOREVER have my business!
Junky but they always have what I need.
Walking into this store is like walking into a hoarders home. Hair is thrown every where, literally. They sell Wild Growth Oil and based off the official Wild Growth Oil website, the oil they are selling is fake. If you've purchased any, go to the official website and it shows you the fake vs the real. They do open early and it is possible they could have 1 or 2 bags of the hair you need.
Very messy and couldn’t find anything

Quick Facts About Special Beauty Plus

Special Beauty Plus has received a mixture of positive and negative comments from customers. In order to assess its strengths and weaknesses, it is important to consider all perspectives and experiences shared by customers.
Starting with the positive comments, one customer praises the store for its great prices and friendly and professional staff. This indicates that Special Beauty Plus offers competitive pricing and maintains a welcoming atmosphere for customers. The fact that the customer and their daughters love shopping at this store implies that it caters to a wide range of customers and provides a satisfactory experience.
Another customer mentions that their granddaughter considers Special Beauty Plus one of her favorite places to shop. This indicates that the store appeals to a younger demographic, potentially offering trendy and popular beauty products. The fact that it is a favorite suggests that the store manages to meet the needs and preferences of this particular customer segment.
A licensed cosmetologist mentions that they have known the owners of Special Beauty Plus for years and praises their willingness to cater to specific customer needs. This highlights a strong relationship between the store and its customers. The fact that the cosmetologist mentions placing orders for specific items indicates that the store is willing to go the extra mile to satisfy its customers and ensure they can find what they are looking for.
However, there are also some negative comments from customers that need to be considered. One customer states that they encountered the son of the owner who was short and rude. This raises concerns about the professionalism and customer service provided at Special Beauty Plus. The negative experience with the owner's son might discourage potential customers who value courteous and respectful treatment.
Another customer raises an issue about overcharging. They claim to have been charged incorrectly for an item, suggesting a potential problem with the store's pricing or cash register system. This paints a negative picture of the store's accuracy and transparency when it comes to pricing. Such issues can undermine trust and lead to dissatisfied customers.
A few comments also mention the store's messy and cluttered environment. Customers find it difficult to locate products due to the disorganization. This suggests a lack of attention to cleanliness and organization within the store. A messy environment can negatively impact the overall shopping experience and give the impression of unprofessionalism.
One comment raises concerns about the authenticity of products, specifically Wild Growth Oil. The customer claims that Special Beauty Plus is selling fake versions of the product. This raises serious ethical concerns as customers expect genuine products when making a purchase. Selling counterfeit or fake goods can damage the store's reputation and potentially lead to legal consequences.
In summary, Special Beauty Plus has a few notable strengths, such as its competitive pricing, friendly staff, willingness to cater to specific customer needs, and popularity among certain demographics. However, it also faces several weaknesses, including potential issues with customer service, overcharging, a messy store environment, and concerns about the authenticity of products. Addressing these weaknesses and improving the overall customer experience would be crucial for the success and reputation of Special Beauty Plus.


Today

Opening Hours

Monday 08:30 AM - 08:00 PM
Tuesday 08:30 AM - 08:00 PM
Wednesday 08:30 AM - 08:00 PM
Thursday 08:30 AM - 08:00 PM
Friday 08:30 AM - 08:00 PM
Saturday 08:30 AM - 08:00 PM
Sunday 10:00 PM - 05:00 AM

How to go there

Location